How to win through persuasion – Turn conflict into negotiation!

How much energy do conflict and negotiation require? Are we trapped in discussion, or are we achieving our objectives?

Members of the works council should be able to stand their ground, stay calm and be confident!

The seminar will familiarise you with the basic rules of negotiation: 1. Learn to prepare a clear and convincing strategy 2. Overcome conflict and pursue your goals with a constructive approach 3. Practice structuring and presenting your arguments

The training course at a glance:

• Prepare systematically as a team: define negotiation objectives and develop a strategy
• Conduct negotiations: deal with objections, conflict and criticism
• Negotiate with confidence: safeguard protected areas and create room for manoeuvre
• Communication for collaboration: focus on interests, not positions
• Be persuasive: present arguments effectively with tools for speech and presentation
• Never give in to pressure: defend against unfair attacks and “killer phrases”
• Gain respect: turn the dispute into a joint search for common interests
• Stay calm, persistent and fair: recognise and reduce stress factors